We’re working with Apple on this for quite a while now. Without getting into all the technicals, the issue is rooted in how Safari is supposed to relaunch extensions and re-establish connections with the apps they are associated with, but often doesn’t.
The issue you are describing is indeed an ongoing one that we’ve been battling for a long time. I reached out to them a number of times over the years before they finally admitted it was a known and ongoing issue: But very, very often (most of the time?) that is broken. I just use the control that shows up in the userID and/or password fields in Safari almost every time.Īnd that’s the way it’s supposed to work. It’s rare when I need the app actually open.
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